Introduction and Scope

elunorithasq (ABN 47 123 456 789) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website elunorithasq.com, use our financial platform services, or engage with our business-building resources.

This policy applies to all personal information we collect about individuals who interact with our services, including website visitors, registered users, course participants, and business partners. By using our services, you consent to the collection and use of your information as described in this policy.

What Information We Collect

We collect various types of personal information depending on how you interact with our services. This includes information you provide directly to us and information we collect automatically through your use of our platform.

How We Collect Your Information

We collect information through multiple channels to provide you with personalized and effective services. Direct collection occurs when you voluntarily provide information through our website forms, account registration, course enrollment, or direct communication with our team.

Automatic collection happens through cookies, web beacons, and similar technologies that track your interaction with our platform. We also receive information from third-party sources such as payment processors, social media platforms (if you choose to connect them), and business partners who refer you to our services.

How We Use Your Information

Your personal information enables us to deliver comprehensive financial education services and maintain secure, personalized experiences. We process your data for legitimate business purposes including service delivery, customer support, platform improvement, and regulatory compliance.

Specific uses include creating and managing your account, processing payments and transactions, delivering educational content and courses, providing customer support, sending relevant communications about our services, analyzing usage patterns to improve our platform, detecting and preventing fraud, and meeting legal obligations under Australian financial services regulations.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in specific circumstances necessary for service delivery and legal compliance.

Authorized disclosures include sharing with trusted service providers who assist in platform operations (such as payment processors, email service providers, and cloud hosting services), business partners for joint educational programs or referral services, law enforcement agencies when legally required, and potential acquirers in the event of business merger or acquisition (with your notification).

All third parties who receive your information are bound by confidentiality agreements and must handle your data in accordance with Australian privacy laws. We conduct regular audits of our service providers to ensure they maintain appropriate security standards and data handling practices.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our multi-layered approach includes technical, physical, and administrative safeguards designed to maintain data integrity and confidentiality.

Despite our security measures, no system is completely immune to security breaches. In the unlikely event of a data breach that may cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner within the required timeframes under the Notifiable Data Breaches scheme.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. These rights empower you to control how your information is collected, used, and managed by our organization.

To exercise these rights, contact our Privacy Officer using the details provided below. We'll respond to your request within 30 days and may require identity verification to protect your privacy. Some requests may incur reasonable costs, which we'll discuss with you beforehand.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes. Retention periods vary depending on the type of information and applicable legal requirements.

Account information and transaction records are typically retained for seven years after account closure to meet Australian financial record-keeping requirements. Marketing communications data is kept until you unsubscribe or request deletion. Website usage data and analytics are generally retained for two years for platform improvement purposes.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. Some information may be retained longer if required by law or for legitimate business purposes such as fraud prevention or dispute resolution.

International Data Transfers

While we primarily store and process your data within Australia, some of our trusted service providers may be located overseas, including in the United States, Singapore, and the European Union. These transfers are necessary for service delivery and platform operations.

When transferring data internationally, we ensure adequate protection through various mechanisms including contractual arrangements that require overseas recipients to handle your information in accordance with Australian privacy standards, selecting providers in countries with substantially similar privacy laws, and implementing additional technical safeguards where necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage patterns. These technologies help us provide personalized content and improve our services based on user behavior insights.

We use essential cookies for basic website functionality, analytics cookies to understand how users interact with our platform, preference cookies to remember your settings and choices, and marketing cookies to deliver relevant content and measure campaign effectiveness. You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When significant changes are made, we'll notify you through email, website announcements, or other appropriate communication methods before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms.